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🛟 How Our Support Works

📧 Email Support (Starter - $29/mo)

Response time: Within 24 hours

Email support via support@onimasylo.com
Submit tickets for bugs, questions, feature requests
Access to knowledge base / FAQ
Community Discord access (read-only)

💬 Priority Support (Pro - $79/mo)

Response time: Within 4 hours

📧Priority email support
💬Live chat support (within working hours)
🎫Priority ticket queue
🎥Video call support (scheduled)
💬Private Discord channel

👤 Dedicated Support (Business - $199/mo)

Response time: Within 1 hour

👤Dedicated account manager
💬Private Slack/Discord channel
📞Phone support (scheduled calls)
🎯Custom onboarding session
⚡Emergency support line
🔧Custom integrations help

📱 Where to Reach Us

Currently Supported

📧 Email: support@onimasylo.com
💬 Telegram: @onimasylo (coming soon)
💬 Discord: Community server (coming soon)

Future Integrations

📱 Apple Messages for Business - Coming Q2 2026
💬 Google Messages - Coming Q2 2026
🔔 Push Notifications - Coming Q1 2026

🔧 App Integrations

Onima Sylo Works On

🌐 Web App - Available now
📱 iOS App - Coming Q2 2026
🤖 Android App - Coming Q2 2026
💬 Telegram Bot - Coming Q1 2026
🎮 Discord Bot - Coming Q1 2026
📧 Email - Coming Q1 2026
🔔 Slack - Coming Q2 2026
📱 Apple Messages - Coming Q2 2026
💬 Google Messages - Coming Q2 2026

❓ FAQ

How do I get started?

After signing up, you'll receive login credentials. Download our app or access via web, then start chatting!

Can I switch plans later?

Yes! Upgrade or downgrade anytime. Changes take effect next billing cycle.

Is there a free trial?

Join our beta for 1 week free, then get 50% off with the lifetime discount!

📬 Contact

Email: support@onimasylo.com